Privacy Policy

1. Introduction

PayCel Money values the trust of its customers and partners. When you use our website or apply for financial services through our platform, you share certain information with us. This policy explains how we handle your data responsibly and transparently.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect certain information from users to provide financial services and improve our platform.

2.1 Information You Provide

When you create an account or use our services, you provide us with personal information that includes:

• Full name and contact details
• Mobile number and email address
• Business information (if applying as partner or agent)
• Information required for loan or financial service applications

2.2 Automatic Information

We automatically collect and store certain information when you use our services:

• Device type and browser information
• Website usage data and analytics
• IP address and location information
• Cookies and website activity data

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• To process loan, insurance, and payment gateway applications
• To connect customers with banks, NBFCs, and financial partners
• To provide customer support and service updates
• To improve our website and services
• To prevent fraud and maintain security

4. Information Sharing and Disclosure

PayCel Money may share necessary information with trusted financial partners such as banks, NBFCs, insurance providers, and payment service providers in order to process your service requests.

We do not sell or rent your personal information to third parties.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses secure systems and encryption technologies to safeguard user information.

6. Your Rights and Choices

• You may request access to the personal data we hold about you
• You may request correction of inaccurate information
• You may request deletion of your personal data where applicable
• You may contact us regarding how your information is used

7. Changes to This Policy

PayCel Money may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

We encourage users to review this page periodically to stay informed about how we protect their information.